Security Operation Center

POWERED BY TEMIKA CYBER


Monitors systems and stops cyber threats to keep data safe.

What We Do

In delivering SOC/MDR 24/7 services we proactively secure your business data with real-time monitoring to respond threats immediately. Our experts will set the role to defend your business from hackers by analyzing your network, systems, and data, ensuring rapid detection and response to potential security incidents. With real-time threat monitoring, we’ll give you the coverage you need for your digital assets.

    • Continuous Monitoring and Incident Response

    24/7 monitoring your infrastructure, applications, network to detect and respond to security incidents in real-time.

    • Threat Intelligence and Proactive Defense

    By implementing proactive defense measures, such as robust access controls, network segmentation, and intrusion prevention systems, we prevent upcoming attacks.

    • Proactive Mitigation and Security Advisory

    Initiate incident response protocols to mitigate the threat and develop effective remediation strategies for security.


Methodology

A structured process that combines monitoring, threat detection, incident analysis, and rapid response—using expert tools, automation, and intelligence to protect systems continuously.

    • Quality Planning

    We defining quality standards and objectives for Security Operation Center (SOC) services, including determining the criteria for measuring performance and effectiveness.

    • Quality Assurance

    We ensuring that the planned quality standards are met throughout the delivery of SOC services. This involves monitoring and evaluating processes to identify and address any deviations or deficiencies.

    • Quality Control

    We inspecting, testing, and monitoring SOC services to ensure that they meet the predefined quality standards. This involves detecting and correcting errors or defects to maintain the desired level of quality in the delivered services.

  • Temikaa team will always connected to customer IT Premises through a secured VPN/Tunneling connection

  • SOC team remotely secured access into monitoring platform All customer’s data integrated and ingestion to SIEM log management


Temica SOC Organization

A structured process that combines monitoring, threat detection, incident analysis, and rapid response—using expert tools, automation, and intelligence to protect systems continuously.

    • Board of Management

    Providing strategic direction within the internal organization to ensure service quality and delivery alignment, preparing service frameworks, and evaluating service development and improvement in quality.

    • SOC Manager

    Managing service operations, overseeing teams and performance to ensure service level agreement (SLA) success, and ensuring services are delivered effectively and accurately.

    • Security Team

    The team responsible for service delivery and directly interacting in the service delivery process to customers.

SLA Response of Severity Level

Level Definition Parameter First Response (Alert With initial analysis) First Response (Alert With initial analysis)
Severity 1 Critical Compromise Major service distruption of publicly displayed attack
  • System component complete compromise and possible full data-privacy breach
  • Critical impact to the organization reputational
  • Attack possibly still in progress
  • Multiple system, group, and users affected
  • 10 minutes alert
  • 15 minutes initial analysis
1 Hour
Severity 2 Serious Impact or Compromise Attack affect in multiple systems
  • System component partially compromise and possible full data-privacy breach
  • Critical impact to the organization reputational
  • Attack possibly still in progress
  • Multiple system, group, and users affected
  • 10 minutes alert
  • 30 minutes initial analysis
3 Hours
Severity 3 Intermittent Incident or alerts, but not critical
  • System component partially compromise and possible full data-privacy breach
  • Have no critical impact to the organization reputational
  • Multiple system, group, and users affected
60 minutes initial analysis 6 Hours
Severity 4 Informational, no security impact
  • No System component compromised
  • No critical impact to the organization reputational
  • No systems, group, and users affected
120 minutes initial analysis 12 Hours

Reporting Methodology

  • Live Report (Alarming)

    Instant report that sent near real time once security alert occures

  • Per 6 hour Summary Report

    Instant report that summarized last and followed up security alert report

  • Weekly Summary Report

    Summary executive report for last week monitoring activities

  • Monthly Report

    Monthly basis report for monitoring activities including all security analysis, ticket tracking and so on along last month period

Timeline Approach

Deliverables of Service

Managed SOC Services

1-2 weeks project onboarding

Kick Off, Project Administration, and team onboarding to define communication strategy and platform onboarding

A year (12 months) project duration

Full 12 months SOC 24/7 operational

SOC 24x7 Team; SOC 8x5 Team; 8x5 Shared SOC Representative


Case Study

XYZ Corporation is a large financial services company with multiple branches and a significant online presence. As the company grew, it faced increasing cybersecurity threats and struggled to effectively manage and respond to security incidents. Recognizing the need for enhanced security capabilities, XYZ Corporation decided to outsource its security operations to a trusted Managed Security Service Provider (MSSP) with a dedicated SOC/MDR.

Approach

XYZ Corporation partnered with an MSSP specializing in SOC Managed Services to address their security challenges. The MSSP implemented the following solutions:

  • 24/7 Security Monitoring

  • Incident Response & Threat Intelligence

  • Security Device Management

  • Advanced Threat Hunting

  • Compliance and Reporting

  • Security Awareness

State-Owned Bank in Indonesia (Buku IV) SOC Framework and SOC Blueprint Development

Preview

The organization is building a SOC to strengthen cybersecurity, focusing on structure, maturity, and key initiatives.

Approach

We assess the SOC's current maturity, design its framework, define team, processes, and tech needs, and align it with the organization's overall security systems, including CSIRT, DRP, and BCM.

Result

SOC Blueprint (Framework, Governance, Team Structure, Technology, and initiatives references)

State-Owned Financial Service in Indonesia SOC Process, SOC Organization Development & Implementation

Preview

The organization is planning strategically, with a focus on cybersecurity. A key challenge is building a functional SOC that aligns with its needs in terms of governance, structure, and technology.

Approach

We conduct interviews and review documents to assess SOC readiness, help develop process governance, and provide guidance on team structure and technology for effective SOC operations.

Result
  • Organization’s SOC process
  • Implemented SOC operation
  • SOC Playbook

Private Bank in Indonesia (Buku III) SOC Process, SOC Operation & Implementation

Preview

The organization is implementing a Security Operations Center (SOC) and faces the challenge of developing process flows and operational procedures that support both internal teams and external managed service providers.

Approach

We review the organization's current cybersecurity functions and systems, develop a process framework, define SOC team roles, and provide guidance for implementing an on-premise SOC within the organization.

Result
  • Organization’s SOC process
  • Implemented SOC operation
  • SOC Playbook